TileCraft

Terms and Conditions

Last updated: January 2025

1. Acceptance of Terms

By accessing and using the TileCraft website ("Site") and services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all of these Terms, do not use this Site.

2. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates applicable laws
  • Engage in any fraudulent or deceptive activities
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the Site

3. Products and Services

All products and services available on our Site are subject to availability. We reserve the right to discontinue any products at any time.

We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your device's display will be accurate.

4. Pricing and Payment

All prices are in US dollars and are subject to change without notice. We reserve the right to modify or discontinue any service without notice at any time.

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our Site.

5. Installation Services

Our installation services are provided by certified professionals. Installation timelines are estimates and may vary based on project complexity and availability.

Customers are responsible for preparing the installation area as specified by our team prior to installation.

6. Returns and Refunds

Unopened, unused tiles may be returned within 30 days of purchase for a full refund, minus shipping costs. Custom orders and installed products are non-refundable.

For defective products, please contact us within 7 days of delivery to arrange for replacement or refund.

7. Limitation of Liability

TileCraft shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Site or our services.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state where TileCraft is registered, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Your continued use of the Site after any changes constitutes acceptance of the new Terms.

10. Contact Information

Questions about these Terms should be sent to us at:

TileCraft

19 KM Stone, Bhiwadi - Alwar Rd, Village Gailpur, Rajasthan 301707

Email:[email protected]